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Online legal education for NZ's health sector

Sharing our expertise

Clarify was developed by New Zealand’s specialist health sector law firm, Claro, with valuable input from health sector groups.  There are six e-learning modules – each a self-help step towards better understanding your legal and ethical obligations and minimising avoidable outcomes – conveniently and cost-effectively.

Presented by genuine NZ health law experts, each module is around 60 minutes and includes studio-recorded video presentations with regular knowledge recaps.  At the end is a final assessment and a certificate of (successful) completion which can be used for CPD and other purposes.

Clarify module in use

What's included?

60 minutes of learning

including 35-45 minutes of studio-recorded and produced video content presented by one of Claro’s health law experts, and supported with on-screen text to reinforce key learning points.

Unlimited viewing access

within the 4 week period immediately following purchase

A downloadable PDF

This sets out a summary of the key learning points and the relevant law. This written material complements the video presentation and will assist the learning process;

Regular breaks in the video content

For interactive reviews of knowledge through formative, multiple choice questions

A final, summative assessment

of 10-15 questions to test the learner’s knowledge on what has been taught. A 100% pass mark is required, with the option of reviewing the related content and re-doing incorrectly answered questions.

PDF certificate of completion

Once you have successfully passed the final assessment at the end of the module you will be emailed a Certificate of Completion.

A few common questions

The modules are written and presented by recognised and credible health law and health sector legal experts from Claro – New Zealand’s health sector lawyers.  You can read more about Claro’s lawyers and its specialist expertise at

You need to buy individual access only.  Our terms and conditions of use mean that the modules cannot be shown in classroom or group sessions.  Also, the certificate that is produced will be in the name of the individual whose user account was used to purchase the module, so only that person will have evidence of having completed the course.

We do not answer legal questions through the Clarify site.  If you have legal questions you can contact Claro through its website

This platform has been tested in Google Chrome, Mozilla Firefox, and Safari.  If you are using another browser, we recommend that you try using one of the above browsers.  Videos are streamed from a third party provider, so you will also need to ensure that you have sufficient internet speed for video streaming.  If you have checked all of the above and are still having trouble, please email us for help at  Emails will be replied to during business hours.

You can watch the video as many times as you like during the 4 weeks immediately following purchase of the module.  After 4 weeks, your access to the course and its contents (including the PDF handout) will expire.  We recommend that you download and save the PDF handout before your access to the course expires so that you can refer to the handout in future.  You will be able to access your Certificate of Completion through your user profile page, and a copy of the certificate will also be emailed to the email address used to enrol you in the course. 

We strongly recommend that you save your Certificate of Completion wherever you maintain all of your CPD/recertification records.  You will be able to access your Certificate of Completion through your user profile page, and a copy of the certificate will also be emailed to the email address used to enrol you in the course upon successful completion of the course.  If you need a replacement, please contact us at  We will do our best to help you but cannot guarantee that we will be able to provide you with a replacement certificate.  It is highly unlikely that we will be able to provide a replacement if you completed the course more than one year ago.

Yes.  Please get in touch at to discuss further.

Our PayPal payment gateway will email you a proof of purchase, but is not able to provide a full GST receipt; however, we will be regularly generating and emailing GST receipts to the email address used for registration in the Clarify site.  If you have not received a GST receipt within one month of enrolling in a course, please contact with confirmation of the course you enrolled in and the email address used.

Are you a manager looking to train your team?

Are you a manager looking to train your team and reduce organisational risk? We’d love to chat about how Clarify can help you achieve that.

Are you a health professional looking to minimise your risk of complaints?

Check out our e-learning modules on good legal and ethical practice.